Domestic and Family Violence Statement

Support for Customers Experiencing Domestic and Family Violence

Last Updated: 29 August 2025

We recognise that domestic and family violence can affect anyone. Your safety and wellbeing are important to us.

We are currently developing our own policies and processes to better support customers in these circumstances, and we are committed to having these in place by 1 January 2026.

While we build those services, if you need support, we encourage you to reach out to specialist organisations that can provide immediate and confidential assistance:


1800RESPECT – National Sexual Assault, Domestic and Family Violence Counselling Service


Lifeline – Crisis support and suicide prevention


MensLine Australia – Support for men with family and relationship concerns


If you would like to make a request for support from us in the meantime, please contact:

  • Phone: 1300 028 478
  • Online form or live chat: Contact Us
  • Email us: support@spacetalk.co